Privacy Policy

SJM Solutions LLC d/b/a Red Link Marketing

Effective Date: May 1, 2026
Last Updated: May 1, 2026

1. Company Information

SJM Solutions LLC, doing business as Red Link Marketing (“Red Link Marketing,” “we,” “us,” or “our”), is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at https://redlinkmarketing.com, including any subdomains or future iterations (collectively, the “Website”), or when you engage with our digital marketing services.

Contact Information:
SJM Solutions LLC d/b/a Red Link Marketing
10006 S Opal Circle
Sandy, UT 84094
Email: [email protected]
Website: https://redlinkmarketing.com

2. Information We Collect

Information You Provide Directly:
When you interact with our Website or inquire about our services, you may voluntarily provide personal information including your name, email address, phone number, company name, job title, project details, marketing objectives, budget information, and any other information you choose to share through contact forms, consultation requests, or direct communication.

Information Collected Automatically:
Our Website automatically collects certain information when you visit, including your IP address, browser type and version, operating system, device type, referring URLs, pages visited, time and date of visits, time spent on pages, and other diagnostic data. This information helps us understand how visitors use our Website and improve our services.

Client Customer Data:
As a digital marketing agency, we receive and process personal data from our clients that belongs to their customers and prospects. This includes email lists, customer databases, social media audience data, and other marketing-related personal information. This data is stored and managed within our own internal systems, including our CRM and email marketing platforms.

3. Technology Stack and Tracking

Our Website and services utilize various technologies that may collect or process personal information:

Analytics and Tag Management:

  • Google Analytics and Google Tag Manager: For website traffic analysis, user behavior tracking, conversion measurement, and tag management

  • Heatmap and session recording software: To analyze user interactions and optimize website design

Advertising Platforms:

  • Google Ads: For conversion tracking, remarketing audiences, and advertising campaign optimization

  • Facebook/Meta Ads: For audience targeting, conversion tracking, retargeting campaigns, and performance measurement

Business Management Tools:

  • Customer Relationship Management (CRM) systems: For storing and managing lead information and client communications

  • Email marketing platforms: For managing email campaigns and subscriber data

Important Notice About Third-Party Platforms: Because our Website may incorporate third-party landing page platforms, website builders, or marketing tools, additional cookies and tracking technologies may be deployed by those platforms outside our direct control. These platforms operate under their own privacy policies.

Your Cookie Choices: You can modify your browser settings to decline cookies, though this may affect website functionality. You can opt out of interest-based advertising through:

4. How We Use Your Information

We use collected information for legitimate business purposes including:

  • Responding to inquiries and providing information about our digital marketing services

  • Preparing proposals, quotes, and service agreements for prospective clients

  • Delivering and managing digital marketing campaigns for our clients

  • Managing client relationships through our CRM and business systems

  • Communicating about projects, campaigns, and business matters

  • Sending marketing communications where you have consented or we have legitimate interest

  • Analyzing website performance and user behavior to improve our services

  • Measuring the effectiveness of our marketing campaigns and client campaigns

  • Maintaining business records and fulfilling contractual obligations

  • Complying with legal obligations and protecting our business interests

5. How We Share Your Information

We do not sell your personal information to third parties. We may share information in these limited circumstances:

Service Providers: We share information with trusted third-party service providers that help us operate our Website, manage our CRM, execute email marketing, process analytics, and deliver services. These include CRM platforms, email marketing services, analytics providers, advertising platforms, and web hosting services. All providers are contractually required to protect your information.

Advertising and Analytics Platforms: Our use of platforms like Google and Facebook/Meta involves sharing certain data for campaign measurement, audience building, and advertising optimization according to their privacy policies.

Legal Requirements: We may disclose information when required by law, court order, or government regulation, or to protect our rights, safety, or investigate suspected illegal activities.

Business Transfers: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction.

6. Client Data Processing

Critical for Digital Marketing Agencies: We regularly handle personal data belonging to our clients’ customers, including email lists, customer databases, and social media audience data. We store and process this data within our own systems to execute marketing campaigns on behalf of our clients.

When processing client customer data, we act as a data processor/service provider operating under our client agreements. Our clients remain the data controllers and are responsible for ensuring they have obtained appropriate consent and legal authorization to share their customers’ data with us for marketing purposes.

We serve clients primarily in the United States and Canada and handle data from both jurisdictions in accordance with applicable privacy laws, including the Utah Consumer Privacy Act (UCPA), California Consumer Privacy Act (CCPA) where applicable, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

7. Data Security and Retention

Security Measures: We implement reasonable administrative, technical, and physical safeguards to protect personal information, including secure system access controls, SSL/TLS encryption, and industry-standard security practices. However, no Internet transmission method is completely secure.

Data Retention Periods:

  • Client Business Records: Retained for 7 years after the client relationship ends to comply with legal, tax, and accounting obligations

  • Lead and Prospect Data: Retained for up to 3 years from last meaningful interaction to allow for business follow-up

  • Email Marketing Lists: Active subscribers retained while subscribed; inactive subscribers (no engagement for 24 months) may be removed for list hygiene

  • Website Analytics Data: Retained for up to 26 months consistent with Google Analytics standards

  • Client Customer Data: Retained for the duration of the active client contract plus 90 days for transition, then securely deleted unless otherwise specified in client agreements

When data is no longer needed, we securely delete, anonymize, or dispose of it appropriately.

8. Your Privacy Rights

Depending on your location, you may have various rights regarding your personal information:

General Rights Available to All Users:

  • Access to personal information we hold about you

  • Correction of inaccurate or incomplete information

  • Deletion of your personal information (subject to legal exceptions)

  • Opt-out of marketing communications

Utah Residents: Under the Utah Consumer Privacy Act (UCPA), you have rights to confirm data processing, access personal data, request deletion, and opt out of data sales or targeted advertising.

California Residents: Under the CCPA/CPRA, you have rights to know what information is collected, delete personal information, correct inaccurate information, and opt out of sale or sharing of personal information.

Canadian Residents: Under PIPEDA and provincial laws, you have rights to access personal information, challenge its accuracy, and withdraw consent for continued use, subject to legal restrictions.

To Exercise Your Rights: Contact us at [email protected] or our mailing address. We will respond within required timeframes and may need to verify your identity.

9. International Data Transfers

Our operations are based in the United States. If you access our Website from outside the US, including Canada, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from your jurisdiction. For Canadian clients, we handle personal information in accordance with PIPEDA and ensure appropriate cross-border transfer protections.

10. Children’s Privacy

Our Website and services are directed toward businesses and business professionals. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will post updated policies on our Website with a new “Last Updated” date. Your continued use constitutes acceptance of changes.

12. Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

SJM Solutions LLC d/b/a Red Link Marketing
10006 S Opal Circle
Sandy, UT 84094
Email: [email protected]
Website: https://redlinkmarketing.com